Terms of Service

1. Agreement to Terms

By accessing or using Pratap's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Services Description

Pratap provides AI automation solutions, including but not limited to:

• AI integration and implementation services
• Custom chatbot development
• AI agent creation and deployment
• Integration with third-party platforms and tools
• Custom AI solutions tailored to business needs
• Workshops and training programs

3. Use License

Permission is granted to temporarily access the materials and services provided by Pratap for personal or commercial use. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials without prior written consent
• Use the materials for any commercial purpose without proper licensing
• Attempt to reverse engineer any software or AI models provided
• Remove any copyright or proprietary notations from the materials
• Transfer the materials to another person or organization without authorization

4. Client Responsibilities

As a client of Pratap's services, you agree to:

• Provide accurate and complete information necessary for service delivery
• Maintain the confidentiality of any access credentials provided
• Use AI solutions in compliance with all applicable laws and regulations
• Not use our services for any unlawful or prohibited activities
• Provide timely feedback and approvals as required during project execution

5. Payment Terms

Payment terms will be specified in individual service agreements. Unless otherwise stated, payment is due within 30 days of invoice date. Late payments may result in suspension of services and may incur additional fees. All fees are non-refundable unless otherwise specified in writing.

6. Intellectual Property

All intellectual property rights in custom solutions developed by Pratap shall be determined by individual service agreements. Unless otherwise specified:

• Pratap retains ownership of all pre-existing intellectual property and methodologies
• Custom solutions developed for clients may be licensed to the client upon full payment
• Client data and proprietary information remain the property of the client
• Pratap may showcase completed projects in portfolios unless confidentiality is agreed upon

7. Confidentiality

Pratap agrees to maintain the confidentiality of all client information and data. We will not disclose, share, or use client information for purposes other than providing the agreed-upon services, except as required by law or with explicit client consent.

8. Limitation of Liability

Pratap shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services. Our total liability for any claims under these terms shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Service Modifications

Pratap reserves the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice of any significant changes that may affect ongoing service agreements.

10. Termination

Either party may terminate service agreements according to the terms specified in individual contracts. Upon termination, clients must cease using any proprietary materials or systems provided by Pratap, unless otherwise agreed in writing.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms or our services shall be resolved through good faith negotiation or, if necessary, through binding arbitration.

12. Changes to Terms

Pratap reserves the right to update these Terms of Service at any time. We will notify clients of any material changes via email or through our website. Continued use of our services after such modifications constitutes acceptance of the updated terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at: